采购与供应高级文凭
Advanced Diploma in Procurement and Supply
供应链中的运作管理
Operations Management in Supply Chains
问题 Questions
建议你每题用45分钟作答。
You are advised to spend 45 minutes on each question.
1. 举例解释以下每种运作要素处于高水平和低水平分别对运作管理者而言的含义：（25分）
Explain, with examples, the implications for operations managers of high and low levels in each of the
following operations dimensions:
① 数量 (Volume)
② 品种 (Variety)
③ 变化 (Variation)
④ 可见性 (Visibility)
2.
a) 解释如何将可持续性融入产品设计中。（16分）
Explain how sustainability may be incorporated within product design.
b) 描述计算机辅助设计（CAD）或计算机辅助制造（CAM）给设计过程带来的三个好处。（9分）
Describe THREE benefits that computer-aided design (CAD) or computer-aided manufacturing (CAM)
can bring to the design process.
3.
a) 解释运作管理中“计划”和“控制”的区别；（8分）
Explain the difference between ‘planning’ and ‘control’ in operations management.
b) 解释运作计划和控制系统中的主要阶段。（17分）
Explain the main stages in an operations planning and control system.
4. 解释运作管理中可以运用的三种故障预防技术。（25分）
Examine THREE different techniques for failure prevention that can be applied in operations
management.
试卷结束
END OF QUESTION PAPER
